ComplianceTwin is an automated screening tool. It helps you understand which EU rules may apply to a product, but it does not replace advice from a qualified legal professional.
1. Scope and provider
These Terms and Conditions ("Terms") govern your use of the ComplianceTwin website and application (the "Service"), provided by ComplianceTwin. By creating an account or using the Service you agree to these Terms. If you use the Service on behalf of an organisation, you confirm that you are authorised to accept these Terms for it.
The Service is intended for businesses and professionals. It is not offered to consumers.
2. The service
ComplianceTwin lets you:
- upload a product specification, company profile or link, from which facts relevant to EU law are extracted;
- provide market and company information;
- receive an automated assessment of whether selected EU regulations are likely to be relevant, with references to the provisions relied on;
- read the official text of those regulations and ask questions about your analysis.
Applicability is determined by a rule engine that evaluates legal rules against the facts you provide. Language models are used to extract facts from documents and to phrase explanations. Results depend on the accuracy and completeness of the information supplied and on the rules available at the time of the analysis.
3. No legal advice
The Service provides general, automated information only. It is not legal advice, does not create a lawyer–client relationship and is not a certification or conformity assessment. You remain responsible for your compliance decisions and for verifying results against the official legal texts and, where appropriate, with a qualified adviser.
4. Accounts
You must provide accurate registration details and keep your password confidential. You are responsible for all activity under your account and must tell us promptly at hello@example.com if you suspect unauthorised use.
5. Acceptable use
You must not:
- upload content you do not have the right to share, or that contains malware;
- upload special categories of personal data or other personal data that is not needed for an analysis;
- attempt to access other users' data, probe or overload the Service, or circumvent rate limits or security measures;
- use the Service to build a competing product, or scrape or resell its output as a standalone service;
- use the Service in breach of applicable law.
6. Your content
You keep all rights in the documents and information you upload ("Your Content"). You grant us a non-exclusive, worldwide licence to host, process and transmit Your Content only as needed to provide, secure and support the Service for you, including sending it to the sub-processors described in our Privacy Policy. We do not use Your Content to train machine-learning models.
7. Intellectual property
The Service, its software, rule sets, design and documentation belong to us or our licensors. Subject to these Terms, we grant you a non-exclusive, non-transferable right to use the Service and the results it produces for your internal business purposes. Texts of EU legislation are reproduced from EUR-Lex; © European Union.
8. Availability and changes
We aim to keep the Service available and accurate but do not guarantee uninterrupted operation. We may improve, change or discontinue features, and the rule sets and supported regulations may change over time. Where a change materially reduces the Service, we will tell you in advance where reasonably possible.
9. Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health, and where mandatory law provides otherwise. For slight negligence we are liable only for breach of an essential contractual obligation, limited to the foreseeable damage typical for this type of contract. Otherwise, and to the extent permitted by law, we are not liable for decisions you take based on results of the Service, or for indirect or consequential loss.
10. Termination
You can stop using the Service and delete your account at any time in Settings. We may suspend or terminate access if you materially breach these Terms. When your account is deleted, your analyses and uploaded documents are deleted as described in the Privacy Policy.
11. Privacy
Our processing of personal data is described in the Privacy Policy.
12. Changes to these terms
We may update these Terms. We will notify you of material changes by email or in the Service at least 30 days before they take effect. If you continue to use the Service after that date, the updated Terms apply.
13. Governing law
These Terms are governed by the laws of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer or other protective provisions of the law of your place of business remain unaffected.
14. Contact
Questions about these Terms: hello@example.com.